Operations Superintendent

Summary

The Operations Superintendent provides leadership and operational support across all aspects of extrusion manufacturing for deck and rail products. This role ensures safe, efficient, and high-quality production across multiple lines and shifts. Reporting to the Senior HMOS Lean Manager, the Superintendent serves as a key leader, coach, and mentor, reinforcing Lean Manufacturing principles and the Hardie™ Manufacturing Operating System (HMOS) to drive employee engagement, standardization, operational consistency, and overall performance improvement.

What You’ll Do:

Key Responsibilities

Safety & Compliance

• Champion a ZERO Harm culture and ensure full compliance with OSHA regulations and company safety policies.
• Actively take part in and support safety meetings, audits, and incident investigations
• Enforce adherence to personal protective equipment (PPE) requirements and ensure the safe operation of all equipment.

Continuous Improvement (Lean / HMOS Hardie Manufacturing Operating System)

• Coach and mentor leaders and frontline team members to strengthen and scale HMOS capabilities.
• Drive active engagement in the Daily Management System (DMS), including KPI tracking and tiered accountability meetings.
• Lead efforts to identify and implement opportunities to improve efficiency, reduce scrap, and optimize costs.
• Reinforce standard work and promote process consistency across operations.
• Lead and take part in continuous improvement initiatives and structured problem-solving activities.

Operations Leadership

• Support daily extrusion operations to ensure alignment with safety expectations, quality standards, and production targets.
• Monitor operational performance and collaborate with leadership and shop floor teams to maximize uptime and efficiency.
• Identify, escalate, and resolve production issues to support consistent output.
• Support workforce planning, including staffing, scheduling, and shift coordination.

Team Leadership

• Lead, coach, and develop supervisors, cell leaders, and operators.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Provide consistent performance feedback and coaching to team members.
• Support employee training, engagement, and retention initiatives.

Quality & Process Control

• Ensure all products meet internal specifications and industry quality standards.
• Partner with Operations, Quality, and Process Engineering teams to investigate defects and implement corrective actions.
• Support accurate and timely production and quality reporting.

Cross-Functional Collaboration

• Collaborate with Maintenance, Engineering, Quality, Supply Chain, and EHS teams to support operational goals.
• Contribute to capital projects, process enhancements, and new product introductions.
• Ensure alignment between production requirements and material availability.

What You’ll Bring:

Qualifications

Education & Experience

• Bachelor’s degree in engineering, Business, or related field preferred
• 5–10 years of experience in extrusion or manufacturing (composites a plus)
• Minimum of 3+ years of leadership experience in a production environment
• Demonstrated success in strengthening and scaling Lean Manufacturing and continuous improvement initiatives

Skills & Competencies

• Strong leadership, coaching, and team development capabilities
• Excellent communication and organizational skills
• Solid understanding of extrusion processes and manufacturing equipment
• Proven problem-solving and decision-making abilities
• Ability to thrive in a fast-paced manufacturing environment

Key Performance Indicators (KPIs)

• Safety performance (DART rate)
• Employee retention and turnover
• Production output and schedule attainment
• Overall Equipment Effectiveness (OEE)
• Cost performance (conversion and material costs)
• Service performance (Complete and On-Time Delivery)

Working Conditions

• Flexibility to support extended hours and multiple shifts required for this position
• Manufacturing environment with exposure to heat, noise, and moving machinery
• Frequent standing and walking, with occasional lifting up to 50 pounds

What You’ll Receive:

At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

• Comprehensive low-cost co-pay Health Insurance; medical, dental, prescription, and vision insurance benefits for every 30+ hour full-time employee. Insurance starts on day one!
• Life insurance
• Short-term and long-term disability insurance
• 401(k) Retirement plan
• 11 paid holidays per year
• Paid vacation
• Wellness Program, Employee Assistance Program, Parental Leave
• Employee Stock Purchase Plan
• Community Involvement & Sustainable Solutions
• Click here to learn more about our benefits

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