Manager - Training

Summary

The Training Manager is responsible for leading and executing all site training programs, ensuring employees are properly trained, qualified, and developed to meet operational, safety, and performance standards. This role owns the site training system including competency development, job qualification standards, onboarding pathways, and training governance.

The Training Manager also owns the Powered Industrial Truck (PIT) training program to ensure compliance with safety standards and regulatory requirements. This position partners closely with Operations, Safety, HR, Quality, and Engineering to align workforce capability with site performance priorities.

What You’ll Do:

Your primary duties and responsibilities will be:

• Own and manage the Powered Industrial Truck (PIT) training program including operator training, evaluation, certification records, refresher training triggers, and requalification requirements.
• Ensure PIT training reflects actual site operating conditions and maintain authorized operator lists, equipment assignments, and retraining triggers.
• Establish and qualify internal trainers and evaluators to ensure training consistency across departments and shifts.
• Develop and execute a site-wide training strategy aligned with operational priorities including safety, quality, delivery, cost, and employee engagement.
• Build and maintain training systems including onboarding programs, skills matrices, job qualification standards, and competency tracking.
• Design and deliver training programs using blended learning methods including on-the-job training, classroom sessions, and digital learning tools.
• Monitor and evaluate training effectiveness using performance metrics such as qualification coverage, time-to-proficiency, and compliance rates.
• Partner with Operations, Safety, HR, Quality, and Engineering to support workforce capability, process changes, and operational improvements.
• Lead and develop the training team while managing training schedules, resources, and program delivery across shifts.
• Manage the training budget and ensure training materials, records, and programs remain current and compliant.

What You’ll Bring:

We believe the successful candidate will have:

• Bachelor’s degree or equivalent combination of education and experience.
• 5+ years of experience in training, learning and development, or workforce capability development within a manufacturing or industrial environment.
• 3+ years of experience leading training teams or managing site-wide training programs.
• Demonstrated experience managing compliance-related training programs.
• Strong facilitation, instructional design, and training delivery skills.
• Strong stakeholder management and cross-functional collaboration skills.
• Experience managing training systems or learning management systems (LMS) and analyzing training data.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience implementing competency-based training systems and qualification tracking programs.
• Familiarity with Powered Industrial Truck (PIT) training programs including operator evaluation and refresher training requirements.
• Experience with Lean or continuous improvement practices including standard work, problem solving, and visual management.
• Experience designing workforce capability development programs in manufacturing or operational environments.

Success Looks Like (First 6–12 Months)

• PIT program is fully standardized, auditable, and current; operator lists and evaluations are accurate and retraining triggers are consistently executed.
• Qualification plans are implemented for priority roles, reducing time-to-proficiency and increasing staffing flexibility across departments.
• Training KPIs are visible and regularly reviewed with leadership, with training priorities clearly tied to site performance gaps.
• The training team operates as a consistent system across shifts with clear ownership, strong accountability, and disciplined execution.

What You’ll Receive:

As of the date of this posting, a good faith estimate of the current pay scale for this position is $100,000K to $115,000K. Placement in the range depends on several factors such as experience, skills, geography and internal equity and may change over time. This position qualifies for benefits, and you will be eligible to participate in a bonus plan.

• Compensation: competitive salary and bonus eligibility
• Insurance: day-one health coverage medical, dental, vision, life insurance
• Paid Time Off: vacation and company holidays
• Retirement: 401(k) with 6% match
• Investments: Employee Stock Purchase plan (ESP)
• Work-Life Balance: parental leave, wellness programs
• Purpose. Impact. Community: Sustainability Initiatives | James Hardie
• More: Click here to learn more about our benefits

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