Manager - Training

Wilmington, OH, US, 45177

Onsite

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®.

With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.


For more information, visit www.jameshardie.com.

Summary

The Training Manager is responsible for leading and executing all site training programs, ensuring employees are properly trained, qualified, and developed to meet operational, safety, and performance standards. This role owns the site training system including competency development, job qualification standards, onboarding pathways, and training governance.

The Training Manager also owns the Powered Industrial Truck (PIT) training program to ensure compliance with safety standards and regulatory requirements. This position partners closely with Operations, Safety, HR, Quality, and Engineering to align workforce capability with site performance priorities.

What You’ll Do:

Your primary duties and responsibilities will be:

  • Own and manage the Powered Industrial Truck (PIT) training program including operator training, evaluation, certification records, refresher training triggers, and requalification requirements.
  • Ensure PIT training reflects actual site operating conditions and maintain authorized operator lists, equipment assignments, and retraining triggers.
  • Establish and qualify internal trainers and evaluators to ensure training consistency across departments and shifts.
  • Develop and execute a site-wide training strategy aligned with operational priorities including safety, quality, delivery, cost, and employee engagement.
  • Build and maintain training systems including onboarding programs, skills matrices, job qualification standards, and competency tracking.
  • Design and deliver training programs using blended learning methods including on-the-job training, classroom sessions, and digital learning tools.
  • Monitor and evaluate training effectiveness using performance metrics such as qualification coverage, time-to-proficiency, and compliance rates.
  • Partner with Operations, Safety, HR, Quality, and Engineering to support workforce capability, process changes, and operational improvements.
  • Lead and develop the training team while managing training schedules, resources, and program delivery across shifts.
  • Manage the training budget and ensure training materials, records, and programs remain current and compliant.

What You’ll Bring:

We believe the successful candidate will have:

  • Bachelor’s degree or equivalent combination of education and experience.
  • 5+ years of experience in training, learning and development, or workforce capability development within a manufacturing or industrial environment.
  • 3+ years of experience leading training teams or managing site-wide training programs.
  • Demonstrated experience managing compliance-related training programs.
  • Strong facilitation, instructional design, and training delivery skills.
  • Strong stakeholder management and cross-functional collaboration skills.
  • Experience managing training systems or learning management systems (LMS) and analyzing training data.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

  • Experience implementing competency-based training systems and qualification tracking programs.
  • Familiarity with Powered Industrial Truck (PIT) training programs including operator evaluation and refresher training requirements.
  • Experience with Lean or continuous improvement practices including standard work, problem solving, and visual management.
  • Experience designing workforce capability development programs in manufacturing or operational environments.

Success Looks Like (First 6–12 Months)

  • PIT program is fully standardized, auditable, and current; operator lists and evaluations are accurate and retraining triggers are consistently executed.
  • Qualification plans are implemented for priority roles, reducing time-to-proficiency and increasing staffing flexibility across departments.
  • Training KPIs are visible and regularly reviewed with leadership, with training priorities clearly tied to site performance gaps.
  • The training team operates as a consistent system across shifts with clear ownership, strong accountability, and disciplined execution.

What You’ll Receive:

We recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

Our compensation reflects the cost of labor across several geographic markets. The annual salary for this position ranges from $100,000 in our lowest market up to $115,000 in our highest market, plus bonus, and benefits as applicable. The pay for roles at AZEK varies depending on a wide range of factors including but not limited to the specific work location, role, skill set, and level of experience.

  • Comprehensive Health Insurancemedical, dental, prescription, and vision insurance benefits for every 30+ hour full-time employee. Insurance starts on day one!
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) Retirement plan
  • 11 paid holidays per year
  • Paid vacation
  • Wellness Program, Employee Assistance Program, Parental Leave
  • Community Involvement & Sustainable Solutions

 

 

#LI-DW1

This role is an opportunity to join the AZEK Group, LLC, a part of the James Hardie Building Products family of companies, where you’ll contribute to a culture driven by growth, collaboration, and meaningful impact. 

 

James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law. 
James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.


Nearest Major Market: Cincinnati

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