Regional Account Manager - (Exteriors) -Calgary Canada

Summary

The Regional Account Manager (RAM), Exterior Products reports to the District Sales Manager and
works with a regional team of sellers. The Exteriors RAM has the objective of owning downstream 
demand for exterior products within an assigned segment. The role is responsible for defending 
business, gaining customer wallet share, while driving material conversion and growing market 
share, expanding premium product adoption. The role regularly executes district plans and 
partners with Channel Manager and field teams to convert demand into sustained territory growth.

What You’ll Do:

Key Responsibilities:

Account Management/Business Development

• Identify opportunities to expand product adoption, increase share of wallet, and 
  introduce new solutions that align with customer needs.
• 
  Defend business by maintaining strong, long‑term relationships with key customer 
  accounts through consistent engagement, responsiveness, and value‑added 
  support.
• 
  Serve as the key partner for both assigned customers (dealers/distributors) as well 
  as market stakeholders (builders, architects, contractors), ensuring partnership, 
  satisfaction and loyalty.
• 
  Develop structured account plans and execute growth targets for each key account.
  Conduct regular business reviews with key accounts to assess goals, performance, 
  challenges, and future needs.
• 
  Translate customer feedback into internal recommendations for product, pricing, 
  service, or process improvements.
• 
  Maintain account profiles, activity logs, and pipeline opportunities in CRM tools.
  Use data to forecast account performance, identify trends, and prioritize actions.
  Drive Demand for Exteriors Products
• 
  Engages market stakeholders to generate downstream demand for Exteriors 
  products across assigned customers; enables cross-selling to support Channel 
  Managers
• Builds long-term relationships through ongoing account engagement and tailored 
  product solutions, while driving material conversion, and supporting other regional 
  growth priorities.

Execute Market Segment Specialization

• Executes against defined sub-specialization (single family repair/remodel, single 
  family new construction, or multi-family new construction) by partnering to provide
  product value that aligns with regional growth objectives
  Ability to tailor engagement and messaging to segment-specific needs

Territory Planning/Execution

• Develops and executes district plan that translates regional priorities into 
  weekly/daily activity
  Manages pipeline, targeting, and follow-up to ensure consistent execution against 
  demand-generation goals and adjusts approach based on performance and market 
  feedback

What You’ll Bring:

Sales Expertise: Willingness and ability to cultivate relationships, grow networks, nurture 
leads, and passion to identify targets. Ability to negotiate and collaborate with business 
leaders to achieve an ideal outcome. Strong understanding of sales processes, sales 
funnel management, and sales practices. Knowledgeable of market segmentation and goto-market strategies. Familiar with Customer Relationship Management systems to aid in 
organization and planning.

• Business Consultation: Strong business/financial acumen, preferably regarding the
construction industry. Understanding business (builder/dealer/installer) financials 
(margins, turns, labor optimization), market opportunity and dynamics to advise partners 
for mutual growth. Flexibility to identify and attend key activities within assigned territory 
while being accountable to a priority-based schedule with prospective customers. 

• Communication/Influence: Ability to influence internal and external stakeholders and 
advocate for JHBP, effectively building relationships at all levels of an organization. Able to 
present in front of large groups and convey messages in a captivating manner. Familiar with 
key communication tools (DISC, SLII, etc.).

• Building Products Knowledge: Familiar with basic construction practices with the ability 
to understand residential construction process. Learns James Hardie product line, 
including features, applications, installation considerations, and value drivers across 
residential and commercial projects.

• Bachelor's degree or equivalent experience required. 

• 3+ years of progressive sales experience with a high-level of organization, discipline, and 
self-structure, preferably within the building products industry.

• 1+ years of experience working with a Customer Relationship Management system 
(Salesforce, HubSpot, Zoho, etc.) 

• Ability to travel outside of local market up to 50% of the time

• Valid driver’s license is required, and employment is contingent upon maintaining a 
satisfactory Motor Vehicle Record that meets the Company’s driving eligibility standards.

What You’ll Receive:

As of the date of this posting, a good faith estimate of the current pay scale for this position is $81,400 to $101,700. Placement in the range depends on several factors such as experience, skills, geography and internal equity and may change over time. This position qualifies for benefits and you will be eligible to participate in a bonus plan.

At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

• Compensation: competitive salary and bonus eligibility
• Insurance: day-one health coverage medical, dental, vision, life insurance
• Paid Time Off: vacation and company holidays
• Retirement: 401(k) with 6% match
• Investments: Employee Stock Purchase plan (ESP)
• Work-Life Balance: parental leave, wellness programs
• Purpose. Impact. Community: Sustainability Initiatives | James Hardie 

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