Installation Specialist / Technical Sales Manager

Richmond, VA, US

James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie® products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber cement building products and continues to invest in innovation to transform the industry. James Hardie is a high-performance organization, with an unwavering commitment to Zero Harm. The company proudly employs a diverse workforce of over 3,000 employees across operations in North America.



                                          Make your dream career a reality. It’s possible!


                                          Remote from your home office in the Richmond, VA


The Technical Sales Manager reports to the Regional Sales Leader (RSL) or the Director of Sales in their respective region. The Technical Sales Manager will work as part of a broader team to help enable customer retention through effective account management. This role’s account management focus is in targeting the influential install companies in their respective region. In partnership with Territory Sales Managers, this role’s primary goal is to drive value in guiding installation practices to the current install account base. This role also closely partners with the Business Development Manager and Leaders to ensure installation bottlenecks do not hinder sales conversions.


 What You’ll Do:

  • Maintain key influential identified install companies in targeted geographies and defend our business with them.
  • Target install companies within the region to identify growth opportunities and partner appropriately with internal stakeholders to gain their business.
  • Support customers as they move to James Hardie by eliminating barriers to conversion & creating a positive customer experience through the transition.
  • Utilize CRM tools to drive informed decisions that enable additional volume growth year over year.
  • Assist Territory Sales Reps and Business Development Manager and team in gaining additional volume growth year over year.
  • Executes segmentation to evaluate and assess the market & lead all aspects of the customer sales process, while leveraging other resources to assist in solution development or implementation as necessary.
  • Willingness and ability to cultivate relationships, grow networks, nurture leads, and passion to identify targets.
  • Be the subject matter expert in all technical install practices of our product offerings.
  • Manages and holds themselves accountable to a priority-based schedule with prospective customers.
  • Flexibility to identify and attend key activities within assigned territory.
  • High level of networking and engagement across account base.
  • Ability to influence key stakeholders to be advocates for JH.
  • Develop a solid understanding of company products and installation practices of each, as well as, customer programs and benefits.
  • Capable of analyzing and interpreting data to drive decision-making in their market.
  • Able to host, lead, and present in front of large audiences.
  • Passion for their company and personal success to meet or exceed goals.


What You’ll Bring:

  • 3+ years of building materials or construction experience in a high-touch sales environment
  • High level of organization, discipline, and self-structure. 
  • Able to convey construction expertise and knowledge at job sites.
  • Ability to effectively build relationships at all levels of an organization.
  • Ability to influence key stakeholders to become advocates for James Hardie.
  • Experience working on construction sites is preferred
  • Able to present in front of large groups. 
  • Overnight Travel 10-15% 
  • A valid driver’s license is required
  • Bachelor's degree preferred; must be from an accredited institution
  • Bilingual in English and Spanish.



What You’ll Receive:


At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

  • Comprehensive low-cost co-pay Health Insurance; medical, dental, prescription, and vision insurance benefits for every 30+ hour full-time employee. Insurance starts on day one!
  • 401(k) Retirement plan that will match 100% of employees saved dollars up to the first 6% of your salary
  • Paid holidays, paid vacation including Jury Duty and bereavement leave
  • Wellness Program
  • Employee Assistance Program
  • Parental Leave
  • Community Involvement & Sustainable Solutions - Fire Resistant Siding to Help Rebuild the Grizzly Flats Community | James Hardie
  • And more

Apply now and come “home” to Hardie!



James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.

Nearest Major Market: Richmond

Job Segment: Construction, Sales Management, Information Technology, IT Manager, Engineering, Sales, Technology, Bilingual