Regional Account Manager

Ottawa, ON, CA

James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie® products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber cement building products and continues to invest in innovation to transform the industry. James Hardie is a high-performance organization, with an unwavering commitment to Zero Harm. The company proudly employs a diverse workforce of over 3,000 employees across operations in North America.


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                                                  Remote From Home Office in Ottawa / Gatineau Area


The Regional Account Manager will work as part of a broader team to help enable customer retention through practical account management activities. This role will combine account management and targeting growth opportunities within the existing base. This role is a crucial sales position that requires effective management and execution of a territory plan, cross-functional ownership of all single-family segments inclusive of the channel, and working collaboratively with peers and management to successfully transition new accounts. The incumbent will work as part of a broader team of territory sales reps that will, as a team, drive regional sales results.


What You'll Do:


 Essential Duties and Responsibilities:

  • Maintain key influential identified customers in targeted geographies and defend our business with them.
  • Target growth opportunities within the existing base and collaborate with the growth rep to successfully transition the accounts.
  • Support customers as they transition to James Hardie products by eliminating barriers to conversion and creating a positive customer experience throughout the transition.
  • Utilize CRM tools to drive informed decisions that enable additional volume growth year over year.
  • Executes segmentation to evaluate and assess the market and leads all aspects of the customer sales process, leveraging other resources to assist in solution development and implementation as necessary.
  • Willingness and ability to cultivate relationships, grow networks, nurture leads, and passion to identify targets.
  • Develop a solid understanding of company products, customer programs, and benefits
  • Capable of analyzing and interpreting data to drive decision-making in their market.
  • Able to host, lead and present in front of large audiences.


 The position responsibilities outlined above are in no way to be construed as all encompassing.  Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.


What You'll Bring:


Skills & Qualifications:

  • 3+ years of sales experience in a high-touch sales environment.
  • Prior track record of success in an account management role.
  • Able to convey construction expertise and knowledge at job sites.
  • Strong sales mentality and understanding of the sales process.
  • High level of organization, discipline, and self-structure.  
  • Ability to effectively build relationships at all organizational levels and in differing environments.
  • Travel 10-15% out of market travel.
  • A valid driver’s license is required.
  • Bachelor’s degree from an accredited program (preferred)
  • Bilingual with English and French is preferred.



What You’ll Receive:


At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program demonstrating our commitment to our employees.

  • Comprehensive low-cost co-pay Health Insurance; medical, dental, prescription, and vision insurance benefits for every 30+ hour full-time employee. Insurance starts on day one!
  • 401(k) Retirement plan that will match 100% of employees saved dollars up to the first 6% of your salary
  • Paid holidays, paid vacation including Jury Duty and bereavement leave
  • Wellness Program
  • Employee Assistance Program
  • Parental Leave
  • Community Involvement & Sustainable Solutions - Fire Resistant Siding to Help Rebuild the Grizzly Flats Community | James Hardie
  • And more

Apply now and come “home” to Hardie!





James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.

Job Segment: Regional Manager, Account Manager, CRM, Management, Sales, Technology, Bilingual