Channel Manager Houston, TX
Houston, TX, US, 77002 US
James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®.
With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.
For more information, visit www.jameshardie.com.
Summary
Location: Remote from Houston, Texas
The Channel Manager serves as the primary relationship owner for assigned dealers within a defined channel. This role drives territory growth by leading cross-sell campaigns, training dealer teams across the full product portfolio, and coordinating local and national account managers to connect dealer programs with contractor demand. The key objective for the Channel Manager is to be the primary relationship owner for assigned dealers for a defined channel, collaborate with sales team to execute campaigns, train role partners, and drive adoption of James hardie product line through cross-sell campaigns, delivering territory growth.
What You’ll Do:
- Serve as the primary point of contact for assigned dealers; build long-term partnerships, ensure issue resolution, and drive core product growth and loyalty.
- Builds and maintains long-term partnerships - accountable for dealer engagement, issue resolution, and growth in channel with core products.
- Manage multiple accounts effectively, maintaining strong engagement and consistent execution of dealer programs.
- Apply a balanced push/pull strategy—stocking, promotions, education at the channel level— combined with targeted pull‑through with dealers’ customers to drive conversions.
- Develop territory‑specific plans (segmenting/targeting/positioning); proactively build new business and maintain the right prospect‑to‑close funnel ratios.
- Leads and sustains multi‑product, cross‑sell campaigns to increase adoption and; qualify targets, prioritize pipeline, and execute the market playbook.
- Ensures dealer partners are trained and enabled to sell siding, trim, decking, and rail products.
- Enables dealer sales teams through training and coaching on siding, trim, decking, and rail offerings to improve attach rates and close ratios.
- Aligns to dealer/distributor growth goals by category; collaborate with downstream representatives and Regional Sales Leader to manage the funnel and drive category adoption.
- Operate as the “quarterback”, partnering with local and national account managers to align dealer strategies with contractor engagement and territory priorities; hand off qualified leads to accelerate market penetration of core products.
- Connect dealer programs to downstream customer demand, ensuring coordinated execution and measurable growth across the channel.
- Willingness and ability to cultivate relationships, grow networks, nurture leads, and passion to identify targets. Ability to negotiate and collaborate with business leaders to achieve an ideal outcome.
- Strong understanding of sales processes, sales funnel management, and sales practices. Knowledgeable of market segmentation and goto-market strategies.
- Familiar with Customer Relationship Management systems to aid in organization and planning.
- Understand dealer/distributor financials (margins, turns, inventory optimization), market opportunity, competitive set, and builder/contractor dynamics to advise partners for mutual growth.
- Mastery of sales process understanding sales funnel management and excellent sales practices.
- Ability to analyze market trends and adjust organizational strategy accordingly. Knowledge of market segmentation and go-to-market strategies.
- Ensure consistent brand presence at customer locations; maintain POS and collaborate with Field Marketing on hyper‑local campaigns.
- Familiar with basic construction practices with the ability to understand residential construction process.
- Learns James Hardie product line, including features, applications, installation considerations, and value drivers across residential and commercial projects.
What You’ll Bring:
As of the date of this posting, a good faith estimate of the current pay scale for this position is $96,000 to $128,000. Placement in the range depends on several factors such as experience, skills, geography and internal equity and may change over time. This position qualifies for benefits and you will be eligible to participate in a bonus plan.
- Bachelor's degree or equivalent experience required.
- 5+ years of successful outside sales experience selling value‑added, whole‑solution products (consumer durables, manufacturing, telecommunications, or similar).
- Proven territory management and new business development; strong prospecting, pipeline discipline, and close‑rate follow‑through.
- Excellent communication and presentation skills; able to influence across dealer/contractor stakeholders and internal cross‑functional teams.
- Strong problem‑solving and win‑win negotiation capabilities.
- Proficiency with Microsoft products.
- Self‑directed, organized, and able to structure a productive day with minimal supervision,continuous learner with market awareness.
- Ability to travel up to 30% of the time.
- Valid driver’s license is required, and employment is contingent upon maintaining a satisfactory Motor Vehicle Record that meets the Company’s driving eligibility standards.
What You’ll Receive:
James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.
James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Nearest Major Market: Houston
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Outside Sales, Telecom, Telecommunications, Marketing Manager, Field Marketing, Sales, Technology, Marketing