Knowledge Management Intern

Fontana, CA, US, 92337

James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie® products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber cement building products and continues to invest in innovation to transform the industry. James Hardie is a high-performance organization, with an unwavering commitment to Zero Harm. The company proudly employs a diverse workforce of over 3,000 employees across operations in North America.


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Internship Overview

James Hardie is seeking inquisitive, energized, collaborative, and adaptable college students for our 2024 summer intern program.

Over the course of our 10-12-week internship experience you will have the opportunity to:

  • Work directly with a mentor in your field of study while finding solutions to dynamic and challenging problems.
  • Experience our products up close by touring our state-of-the-art manufacturing and / or research facilities.
  • Interact directly with our company leaders to discuss strategy and the future of James Hardie.
  • Build a lasting professional network through social events and engaging activities.
  • Gain the skills and knowledge to become a future leader in the building materials industry.


Position Details:

As a member of our Innovation to Commercialization team, you will support project work including but not limited to:

  • Collaborate with R&D team members to understand their information needs, pain points, and existing workflows.
  • Identify gaps in knowledge management and document specific requirements for the KMS.
  • Engage with stakeholders (researchers, scientists, engineers) to gather feedback and involve them in decision-making processes.
  • Organize existing research papers, technical reports, and other relevant documents.
  • Develop a taxonomy (classification system) that aligns with R&D domains and project areas.
  • Define metadata standards for documents, ensuring consistent tagging and indexing.
  • Metadata should capture essential details like authorship, publication date, keywords, and project teams.


Locations: Fontana, California

Hourly rate: $25 / Hour

Shift: First shift, Monday through Friday


Basic Requirements:

  • Currently enrolled in a bachelor program from an accredited college / university with an expected graduation date between May 2025 – December 2026 (Rising Junior or Rising Senior status)
  • Ability to work full time for 10-12 weeks during summer 2024.
  • Authorized to work in the US.
  • Strong academic performance including a minimum GPA of 3.0
  • Must have reliable transportation to and from the work location.
  • Basic knowledge of information architecture including use of taxonomy, metadata schemas and content categorization
  • Prior exposure to library systems, databases, and digital repositories is valuable.
  • Basic knowledge of information architecture including use of taxonomy, metadata schemas and content categorization
  • Excellent verbal and written communication skills
  • Familiarity with change management principles is valuable.
  • Ability to organize workflow, work independently and use time efficiently.
  • Ability to work effectively with diverse teams and communicate well.


Preferred Qualifications:

  • Program majors: Library Science, Information Science, or a related field
  • Previous internships / co-ops or work experience and / or involvement with student or civic organizations


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James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.

Nearest Major Market: Fontana
Nearest Secondary Market: Los Angeles

Job Segment: Summer Internship, R&D, Intern, Manager, Entry Level, Research, Management