Quality Coordinator

Summary

As a member of the plant management team, the Quality Coordinator is responsible for supervising the quality control laboratory and development of the quality technicians.  The incumbent works in collaboration with the Site Quality Manager and Plant Management Team to address and solve quality issues as needed.  The incumbent must also support compliance with corporate quality policies and business objectives to ensure that we manufacture products of superior value.  The Quality Coordinator reports to the Site Quality Manager.

What You’ll Do:

As a working Leader performing QC Tech Tasks, The Quality Coordinator supervises and assists laboratory technicians to ensure quality assurance and quality control of final product and the development of technicians by: (40%)

• Supporting the collection and checking the Certificate of Analysis (COA) and testing critical properties of incoming raw materials including but not limited to silica, cement, pulp etc. to ensure materials meet the Company’s specifications.
• Testing intermediate process streams (testing during the manufacturing process) to ensure that the process is in control and will result in consistent finished products.
• Using mechanical testing techniques including: Two-point bending test, tensile strength test and visual inspections of the surface quality of outgoing product to test quality of the products.
• Maintaining and complying with the Company’s quality standards, third-party quality agencies such as Intertech Test Services (ITS) and international standards such as the British Board of Agreement (BBA).
• Filing quality records, maintaining Excel or Access databases to capture previously stated testing data, and acting as a custodian of tests, raw materials, and product specification manuals.
• Assisting in coaching our technicians to ensure consistent performance.
• Assisting in providing internal and external technical training in statistical process control, quality specifications, quality systems, and customer expectations.
• Supporting Site Quality Manager in monitoring lab equipment functionality, maintenance, and calibrations are maintained for compliance and conformance.

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What You’ll Bring:

• Demonstrated and applied knowledge of statistical process control.
• Demonstrated advanced skills with the standard features of various personal computer word processing and spreadsheet software (Microsoft Word and Excel, PowerPoint, Outlook, Internet, PhotoShop, Minitab, JMP, Statistical and other proprietary software).
• Demonstrated and applied knowledge of troubleshooting quality issues.
• Demonstrated and apply knowledge of root cause analysis and proven ability to develop and implement effective corrective actions for issues as needed.
• Ability to understand, comply with, and communicate the Company’s quality policy.
• Ability to assist with quality-related training as needed, such as how to perform product audits.
• Ability to coach personnel on how to thoroughly investigate process upsets and development of effective corrective action recommendations.
• Ability to manage the flow of all required reports and documentation.
• Ability to thrive in a fast-paced environment and deliver sustainable and superior results.
• Knowledge of paper formation process (preferred).
• Knowledge of industrial priming or painting processes (preferred).  

What You’ll Receive:

James Hardie offers a highly competitive benefits package includingcomprehensive health coverage, retirement savings options, paid time off, and additional perks designed to support your overall well-being and work-life balance.