UX Designer II

Summary

We're looking for a mid-level UX Designer to join our team. In this role, you’ll shape the user experience across TimberTech.com and other digital platforms, working cross-functionally to identify user needs, business goals, and technical constraints to design elegant, research-backed solutions that drive impact.

As a UX Designer II, you’ll partner closely with stakeholders across marketing, product, analytics, development, and executive leadership. You’ll be part of the Digital Experience team, reporting directly to the Senior UX Designer.

What You’ll Do:

Responsibilities

• Collaborate with stakeholders to define project goals, identify user pain points, and frame design challenges appropriately
• Lead end-to-end moderated remote usability testing, from defining hypotheses to running sessions and delivering insights, using tools like Lyssna
• Translate research, analytics, and business requirements into UX deliverables such as user flows, wireframes, journey maps, and prototypes
• Facilitate collaborative design workshops or co-creation sessions with cross-functional teams to explore and align on user needs and design directions.
• Act as an advocate for UX best practices in a highly cross-functional team environment, guiding stakeholders away from pre-defined solutions and toward true user-centered problem solving
• Present design concepts, research findings, and final recommendations to stakeholders with confidence and clarity
• Maintain and evolve the TimberTech design system by designing new components based on creative and UX needs, ensuring they work across responsive breakpoints; collaborate closely with developers through detailed handoff documentation and QA to ensure high-fidelity implementation
• Work iteratively, incorporating feedback while maintaining a strong perspective on what’s best for the user
• Help shape the evolving design culture and processes at TimberTech

What You’ll Bring:

Required Qualifications

• 3–5 years of UX design experience, with at least 1–2 years working in-house at a company
• A strong portfolio demonstrating UX problem-solving, research insights, and design thinking
• Expertise in Figma for end-to-end design workflows, including designing responsive web experiences
• Hands-on experience conducting usability research, including moderating sessions and synthesizing results
• Comfortable working across the full UX process. From discovery, to wireframes, to prototypes
• Strong communication and storytelling skills; able to build buy-in and alignment across teams
• Experience using usability testing platforms like Lyssna or UserTesting
• Strong understanding of web analytics and KPIs, with the ability to interpret user behavior data to identify friction points, spark curiosity around why trends are occurring, and generate hypotheses for A/B tests or UX improvements to drive desired outcomes

Nice-to-Have Experience

• Experience working in a CMS platform like Adobe Experience Manager (AEM) or EDS
• Exposure to A/B testing tools like Adobe Target or VWO
• Familiarity with analytics tools such as Google Analytics or Adobe Analytics
• Knowledge of responsive design patterns and web accessibility best practices
• Experience working within and contributing to a component-based design system in Figma or equivalent.

What You’ll Receive:

As of the date of this posting, a good faith estimate of the current pay scale for this position is $105,000 to $115,000. Placement in the range depends on several factors such as experience, skills, geography and internal equity and may change over time. This position qualifies for benefits and you will be eligible to participate in a bonus plan.

At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

• Comprehensive low-cost co-pay Health Insurance; medical, dental, prescription, and vision insurance benefits for every 30+ hour full-time employee. Insurance starts on day one!
• Life insurance
• Short-term and long-term disability insurance
• 401(k) Retirement plan that will match 100% of employees saved dollars up to the first 6% of your salary
• 11 paid holidays per year
• Paid vacation
• Paid sick leave
• Wellness Program, Employee Assistance Program, Parental Leave
• Employee Stock Purchase Plan
• Community Involvement & Sustainable Solutions
• Click here to learn more about our benefits