Senior Manager; Sales Organizational Development

Chicago, IL, US, 60601

James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie® products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber cement building products and continues to invest in innovation to transform the industry. James Hardie is a high-performance organization, with an unwavering commitment to Zero Harm. The company proudly employs a diverse workforce of over 3,000 employees across operations in North America.

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The Senior Manager; Sales Organizational Development is responsible for the development and implementation of organizational development strategies/initiatives and training specializing in sales enablement, efficiency, and effectiveness.  The incumbent also participates in a variety of organizational development of learning strategies to assist with overall sales development such as Onboarding, New Hire Orientation, Certification, Existing Rep Development, Sales Manager Development and overall Sales Organization Engagement, Enablement and Effectiveness.


Chicago is the preferred location for this role.



Ensures the development and implementation of organizational development strategies specializing within sales, prioritizing efforts and resources toward increased sales effectiveness and ensuring total alignment within the overall scope of the employee career cycle by: 

  • Partnering with business leaders in the Commercial Organization to determine the most imperative business initiatives and organizational issues and areas that can benefit from improved organizational systems and/or training programs;
  • Assessing each phase of the sales team career cycle, including, on-boarding, technical/leadership training, ongoing development, performance evaluation, and career progression to ensure that a comprehensive and holistic view of the career cycle is properly maintained and recommend improvements or changes as necessary
  • Planning, designing, updating, and executing training and development programs, using instructional design techniques and appropriate training mediums, such as classroom training, role-play, on-the-job training, online training, meetings, conferences, and workshops;
  • Partnering with internal subject matter experts, vendors and instructional designers to design a comprehensive training programs, supported by solid learning experiences in order to support leadership and organizational development strategies for sales and customer needs.
  • Provides direction and support to the Sales Operations Team including Field Training Team  
  • Drives adoption and Sales Enablement Platform implementation and optimization
  • Track budgets and negotiate contracts that pertain to training and development strategy for the organization.



  • Demonstrated knowledge of established organizational development and training practices, including needs assessment, instructional design, employee engagement, leadership training, and performance management.
  • Demonstrated skill in the design and application of performance metrics development measurement and evaluation tools.
  • Demonstrated knowledge and experience with CRM strategies within an organization tied to training and development.
  • Proficiency with a variety of multimedia training platforms and methods.
  • Demonstrated skill with classroom facilitation to make clear and persuasive presentations and facilitate large group meetings.
  • Demonstrated ability to build relationships and credibility quickly at all levels within the organization.
  • Skilled ability to provide business needs analysis and strategic planning with senior leaders.
  • Demonstrated ability to make sound, independent judgments within established policies and procedures.
  • Strong interpersonal and oral/written communication skills with the ability to relate well and cooperate with other members of management and other departments at all levels.
  • Demonstrated ability to manage multiple concurrent assignments while meeting deadlines and demanding quality execution.
  • Demonstrated ability to take initiative in providing new ideas to improve process efficiencies.
  • Demonstrated advanced skills with the standard features of various software programs (Microsoft Word and Excel, PowerPoint, Outlook, SharePoint, Internet, and other proprietary software).



  • Bachelor’s degree in Business, Psychology, Organizational Development, Organizational Behavior, or a related field (Master’s preferred). 
  • 4+ years managing a team and using coaching best practices to increase team effectiveness.
  • 4 or more years of training experience designing, developing, and delivering curriculum on an organizational level, including sales and sales leadership.
  • Successful experience with a large-scale sales effectiveness initiative.
  • Experience with large scale project and using best practices of project management.
  • Experience with CRM and sales enablement tools.
  • Experience with training design.
  • Training accreditations and/or certificates a plus.
  • Ability to travel up to 40%

What You’ll Receive:


At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

· Comprehensive low-cost co-pay Health Insurance; medical, dental, prescription, and vision insurance benefits for every 30+ hour full-time employee. Insurance starts on day one!

· 401(k) Retirement plan that will match 100% of employees saved dollars up to the first 6% of your salary

· Paid holidays, paid vacation including Jury Duty and bereavement leave

· Wellness Program

· Employee Assistance Program

· Parental Leave · Community Involvement & Sustainable Solutions - Fire Resistant Siding to Help Rebuild the Grizzly Flats Community | James Hardie · And more


Apply now and come “home” to Hardie!



James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.

Nearest Major Market: Chicago

Job Segment: Instructional Designer, Developer, Learning, Sales Management, CRM, Education, Technology, Human Resources, Sales