Project Support - Sales Operations

Chicago, IL, US, 60601

James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie® products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber cement building products and continues to invest in innovation to transform the industry. James Hardie is a high-performance organization, with an unwavering commitment to Zero Harm. The company proudly employs a diverse workforce of over 3,000 employees across operations in North America.



Make your dream career a reality. It’s possible!


Work location: Downtown Chicago corporate office

What You’ll Do:

Project Support - Sales Operations works within the Commercial Operations Project Management Organization, leading a wide variety of short-medium term projects driving core business strategies.  The types of projects will include, but are not limited to; market research, product rationalization launches, program development, in-market strategy implementation, internal cost controls and supply chain optimization.


The role also works cross-functionally with Segment Management, Sales Organization, Marketing, Product Management, Sales Operations, Finance, Supply Chain, Customer Service, etc. to organize resources (people, time, finances) in line with the customer’s expectations and JH business objectives and desired outcomes.  Project Support should expect to work with, and hold accountable, all levels of the organization. The role will also interact with external stakeholders such as customers, builders, contractors, and suppliers. 


Performance in this role will primarily be measured in how efficient and effective projects are planned, developed and implemented.  The Project Manager also has a responsibility to develop scorecards and dashboards to continuously evaluate their projects.  Once on-boarded, candidates should expect to manage 2-3 ‘core’ projects at any one time with 20% of their time spent on smaller projects or ad-hoc analysis & reporting.  As core projects are completed, new projects will be added to the mix based on business need.  The length of any given project is not certain but will generally fall into the 2-6 month range.  Travel requirements will vary by project, but candidates should be able and willing to accommodate travel up to 25% of their time.


The position responsibilities outlined above are in no way to be construed as all encompassing.  Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.


What You’ll Bring:

Education & Experience:

Bachelors Degree in Sales, Marketing, Business or related field (PMP helpful, but not required) and bring 2+ years experience leading complex projects through to completion OR,  4+ year of proven project management experience with demonstrated capability in leading complex projects through to completion. 


Knowledge, Skills, & Abilities:

  • Contributing to Team Success: Actively participating as a member of a team to move the team toward the completion of goals.
  • Communication: Clearly conveying information and ideas to all levels of an organization
  • Analysis:  Demonstrated capability at synthesizing data into meaningful insights and takeaways
  • Time Management: Effectively managing one’s time and resources to ensure that work is complete efficiently.
  • Initiating Action: Taking prompt action to accomplish objectives; taking actions to achieve goals beyond what is required; being proactive
  • Project Management Software: Leveraging project management software to organize key deliverables, assign tasks, manage budget and other critical components of the project
  • Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new structures, processes, requirements, or cultures.


What You’ll Receive

  • At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees. 
  • Comprehensive low-cost co-pay Health Insurance; medical, dental, prescription, and vision insurance benefits for every 30+ hour full-time employee. Insurance starts on day one!
  • 401(k) Retirement plan that will match 100% of employees saved dollars up to the first 6% of your salary
  • Paid holidays, paid vacation including Jury Duty and bereavement leave
  • Wellness Program
  • Employee Assistance Program 
  • Parental Leave
  • Community Involvement & Sustainable Solutions - Fire Resistant Siding to Help Rebuild the Grizzly Flats Community | James Hardie
  • And more 

Apply now and come “home” to Hardie!




James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.

Nearest Major Market: Chicago

Job Segment: Operations Manager, Project Manager, Sales Operations, Supply Chain, Operations, Research, Technology, Sales