IT Program Manager

James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie® products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber cement building products and continues to invest in innovation to transform the industry. James Hardie is a high-performance organization, with an unwavering commitment to Zero Harm. The company proudly employs a diverse workforce of over 3,000 employees across operations in North America.

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Hybrid from our downtown Chicago office / your Chicagoland home office

The IT Program Manager leads the delivery of programs and projects that help us reach important organizational goals and deliver on critical strategies. This role manages programs and projects, giving detailed attention to strategic business outcomes, program strategy, project delegation, and program implementation. Program Manager delivers by leading teams and following Project Management methodologies developed under the Global Transformation Management Office (GTMO). The Program Manager will adhere to JH’s project management standards and partner with their respective Portfolio Management Office (PMO).

This Program Manager role will be assigned to the Global IT organization will report directly to the IT PMO.  Key focus areas include enabling strategy execution through the oversight of global programs. Coordinate cross-functional initiatives and facilitate issue escalation and resolution.  Through projects, this role will also connect to key stakeholders, manage leadership priorities, and align with resource managers, project managers, working groups, SME’s, and steering committees to provide program/project guidance to enable successful execution.  Key adjacent support areas will include Supply Chain, Commercial, IT, Finance, Legal, and Manufacturing.

What You’ll Do:

• Manage execution of strategic, complex, functional, and cross-functional projects, exercising organizational, leadership, and management skills to deliver projects successfully
• Lead and facilitate functional and sometimes cross-functional teams in defining project goals, deliverables, milestones, resources, budget, and schedule
• Provide timely and accurate communications to stakeholders, including overall status, health, and business benefits tracking for projects
• Deliver key messages regarding all project initiatives within the program(s).  Direct the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis
• Manage multiple programs and projects with respective PMs across the globe
• Lead project teams in developing, implementing, and applying standard processes for risk management, issue management, quality assurance, project delivery, financial management, and project communications
• Forecast resourcing needs and develop/modify plans accordingly to achieve desired results
• Facilitate and contribute to continuous improvement of a standard PM methodology including, but not limited to, project execution, approval, & reporting based on standard PMI practices adopted by GTMO
• Apply structured Change Management methods to projects and lead change management activities, including stakeholder assessment, communication, training/ coaching, and resistance management
• Facilitate and contribute to the continuous improvement of a standard Change Management methodology, consisting of an Organizational Change Management toolkit with processes, techniques, and templates
• Mentor and train business team members to build consistent project delivery and change management practices across the enterprise

What You’ll Bring: 

• Bachelor’s degree in Computer Science, Management Information Systems, Business Administration, Engineering, Operations, Project Management or applicable fields
• Minimum of 10 years of business experience
• Minimum of 5 years of experience in IT project management required
• PMI Project Management Certification (PMP) highly desired
• Agile delivery experience
• Experience working in a manufacturing organization beneficial

Skills and Competencies:

• Demonstrated excellence in project management planning and execution.
• Proven ability to lead and inspire cross-functional teams.
• Exceptional communication skills, both written and verbal.
• Strong interpersonal and collaboration skills.
• Critical thinking and the ability to navigate multiple priorities.
• Experience leading Quality Management resources on projects.

Why Join Us?

At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

• Inclusive Culture: We are committed to creating a workplace where everyone feels valued and respected.
• Work-Life Balance: We offer flexible working hours and the ability to work remotely (2 days per week) to support your work-life balance.
• Professional Development: We provide opportunities for continuous learning and career advancement.
• Supportive Environment: Our team is collaborative and supportive, ensuring you have the resources you need to succeed.
• Travel: Minimal travel required

• Comprehensive low-cost co-pay Health Insurance; medical, dental, prescription, and vision insurance benefits for every 30+ hour full-time employee. Insurance starts on day one!
• 401(k) Retirement plan that will match 100% of employees saved dollars up to the first 6% of your salary
• Paid holidays, paid vacation including Jury Duty and bereavement leave
• Wellness Program
• Employee Assistance Program
• Parental Leave
• Employee Stock Purchase Plan
• Community Involvement & Sustainable Solutions - Fire Resistant Siding to Help Rebuild the Grizzly Flats Community | James Hardie

• And more

If you are passionate about leading impactful projects and thrive in a collaborative environment, we would love to hear from you.

Apply now and come “home” to Hardie!

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James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.