E Commerce Strategy Manager

Chicago, IL, US, 60601

James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie® products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber cement building products and continues to invest in innovation to transform the industry. James Hardie is a high-performance organization, with an unwavering commitment to Zero Harm. The company proudly employs a diverse workforce of over 3,000 employees across operations in North America.



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Hybrid from the Chicago corporate office (3 days)/your home office (2 days)

Position Summary

The Retail E Commerce Strategy Manager will help lead the Interiors and Retail E Commerce business, reporting to the VP Retail Development. James Hardie E-Commerce Strategy Manager - Retail analyzes data to determine the best way to grow revenue and profits in growing Retail E Commerce. The data might be quantitative or qualitative. Insights and information provide a clear overview of the market e-commerce landscape and where there might be gaps or opportunities.  The strategist must understand market structure, targets, unique advantages, communications, and all channels.


What You'll Do:

  • Conduct in-depth research to identify new market opportunities and consumer preferences to support campaign creations in E Commerce Retail.
  • Set specific Retail E Commerce growth goals that align with the overall Retailers growth and James Hardie Global Strategy.
  • Develop and maintain digital campaigns to increase Retail web traffic.
  • Track and measure both Retailers and James Hardie E Commerce outcomes including marketing activities, response, traffic, revenue, conversion, and ROI.
  • Forecast market trends.
  • Research market to identify new opportunities.
  • Generate innovative ideas to promote our James Hardie brand and products on Digital platforms.
  • Develop business cases to support new E Commerce strategies, budget requests, projects, and marketing plans.
  • Use customer feedback to ensure client satisfaction.
  • Ensure James Hardie brand alignment to increase brand awareness and equity.
  • Develop business cases to support new E Commerce strategies, budget requests, projects, and marketing plans.
  • Use customer feedback to ensure client satisfaction,
  • Ensure James Hardie brand alignment to increase brand awareness and equity.


The position responsibilities outlined above are in no way to be construed as all encompassing.  Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.


What You'll Bring:

  • Excellent leadership, project management, collaboration skills and the ability to drive results.
  • Ability to proactively manage multiple projects in a fast paced, change oriented environment, yet flexible enough to adapt to changes.
  • Ability to analyze business and market trends and partner feedback to better refine product offerings and drive business growth.
  • Strong bias for results and can work independently as well as interact effectively across functions and at all levels.
  • Ability to achieve alignment and buy in for strategies and plans to drive achievement of goals.
  • Demonstrated ability to successfully understand profit and loss techniques and skills to develop and evaluate business goals and strategies, analyze information to derive insights and implications to initiate planning and/or re-planning, and controlling actual results versus budget.
  • Superior interpersonal and written/oral communication skills with the ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals.
  • Demonstrated advanced skills with the standard features of various personal computer word processing and spreadsheet software (Microsoft Word and Excel, PowerPoint, Outlook, Internet, and proprietary software).
  • Willingness and ability to travel up to 20%.





  • Bachelor’s Degree in Sales, Marketing, Business, or related field (MBA preferred)
  • Three or more years of experience in marketing and /or E-Commerce
  • Market research and business insight development experience
  • Proven project management experience in a cross-functional environment
  • Business to business plus business to consumer marketing experience (preferred)


What You’ll Receive:

At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

  • Comprehensive low-cost co-pay Health Insurance; medical, dental, prescription, and vision insurance benefits for every 30+ hour full-time employee. Insurance starts on day one!
  • 401(k) Retirement plan that will match 100% of employees saved dollars up to the first 6% of your salary
  • Paid holidays, paid vacation including Jury Duty and bereavement leave
  • Wellness Program
  • Employee Assistance Program
  • Parental Leave
  • Community Involvement & Sustainable Solutions - Fire Resistant Siding to Help Rebuild the Grizzly Flats Community | James Hardie
  • And more



Apply now and come “home” to Hardie!





James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.

Nearest Major Market: Chicago

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